Mortgage Lender Reviews & Ratings » CrossCountry Mortgage
Key Facts
- LenderCrossCountry Mortgage
- NMLS # 3029
- Overall rating5 out of 5
- Total reviews23174
- Review sourceAverage Available Sources
- Last updated
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About CrossCountry Mortgage
Overview
CrossCountry Mortgage, LLC is a mortgage company with NMLS ID 3029, according to NMLS records. The company is listed with a principal address in Cleveland, Ohio, and a formation jurisdiction of Delaware.
The company's public website presents CrossCountry Mortgage as a retail mortgage lender and describes financing for buying a home, refinancing an existing mortgage, and using home equity through a HELOC or second mortgage. The site also includes resources for first time homebuyers, homebuying, refinancing, and mortgage calculators.
The website states that CrossCountry Mortgage finances 1 in 33 homes from coast to coast and uses the public branding line "America's #1 Retail Mortgage Lender." Those are company website statements, best read as public branding rather than NMLS licensing data.
Business Type
According to NMLS records, CrossCountry Mortgage, LLC is organized as a Limited Liability Company. The NMLS record lists its formation jurisdiction as Delaware, United States.
Based on the company website, CrossCountry Mortgage presents itself publicly as a retail mortgage lender. The website describes home purchase loans, mortgage refinance options, and home equity financing.
Website and Branding
The website URLs listed for CrossCountry Mortgage are www.ccm.com, www.crosscountrymortgage.com, and www.myccmortgage.com. The ccm.com and crosscountrymortgage.com pages reviewed use the CrossCountry Mortgage name and the page title "CrossCountry Mortgage | America's #1 Retail Mortgage Lender."
Trade names listed in the provided records include CrossCountry Mortgage, Inc., CrossCountry Mortgage, Valere Financial, Veterans Lending Group, Major Mortgage, SelectRate Mortgage, Lending Edge, bemortgage, BestRateUSA, NuHome Financial, Terra Home Loans, American Eagle Mortgage, Express Mortgage Lenders, The Florida Mortgage Source, Hawaii's Mortgage Wizard, Guidant Home Funding, First Financial Mortgage, Crosscountry Lending Inc., CrossCountry Financing, and The Palmetto Mortgage Group.
Headquarters
According to NMLS records, CrossCountry Mortgage, LLC lists its principal address as 2160 Superior Avenue, Cleveland, OH 44114, United States.
The NMLS record lists the company as formed in Delaware, United States. No address history was included in the evidence provided for this profile.
Years in Operation
NMLS records list CrossCountry Mortgage, LLC as formed on June 27, 2003. Based on the current year provided, 2026, that places the company at about 23 years in operation.
Loan Types
The company website describes financing for buying a home, refinancing a mortgage, and using home equity. It specifically references home equity lines of credit, also called HELOCs, and one time second mortgage home equity loans.
Loan types detected from the company website evidence include conventional, FHA, VA, USDA, jumbo, HELOC, home equity loan, reverse mortgage, construction, renovation, adjustable rate mortgage, and Non-QM loans. The same website excerpt also discusses low down payment loans, down payment assistance programs, and construction loans that combine construction costs with permanent financing.
Licensing Footprint
The licensing list available in the evidence comes from the company website disclosure data, not from a fetched NMLS Consumer Access license table. The NMLS Consumer Access fetch listed in the evidence was blocked.
Based on the company website disclosure data provided, the available licensed state list includes 11 states: AL, AK, HI, MN, MS, MO, NV, NJ, OH, TX, and UT.
Scale
According to the NMLS branch data provided, CrossCountry Mortgage has 1,463 branch records.
The branch states and jurisdictions listed in the evidence are AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, and WY.
Reputation
The BBB search result provided for CrossCountry Mortgage in Cleveland, Ohio showed an A+ rating and indicated that the business was not accredited. The BBB match confidence in the evidence was medium.
NMLS ID
CrossCountry Mortgage, LLC is listed with NMLS company ID 3029. Consumers can use the NMLS Consumer Access website to verify current license status and related registration information.
Disclaimer
This profile is for informational purposes only. CrossCountry Mortgage, LLC is listed with NMLS ID 3029.
Licensing information can change, and public records may update after this profile is prepared. Readers should verify current licensing and company details directly with the lender or through NMLS Consumer Access.
NMLS #3029 — Verify on NMLS Consumer Access — Profile last updated: July 10, 2026
Ratings & Reviews
My contact Matthew at Cross Country
My contact Matthew at Cross Country went far and above to make it happen in a timely manner. I worked with Loan Depot for over four months and they could not get their act together and close the Loan so I had to cancel. Very happy with Matt.
The process was very simple and the…
The process was very simple and the loan officer Matt Angelo was nice, responsive and very easy to work with. I would recommend Cross Country for a re-finance.
Affermative
He is a very loyal person. More friendly and helpful person.
Possative
Very Loyal Person. He was more than honest from other lender.
They are very professional and very nice people to and get you the best deal that they can get
It was my first time with them and I had a smooth
So far so good
So far so good! It look like CrossCountry is going to be able help us.
Easy as pie
They always answer their phone, are knowledgeable and keep me in the loop. Highly recommended A+
Wonderful experience.
So far I’ve enjoyed the experience. I’ve read some of the past reviews. This is the 3rd or 4th time my wife and I have refinanced from our past homes. Looking forward to when were finished and on to our next project. Thank you for your professionalism, all of our past experiences have been wonderful.
Refinancing my Home
For over a year i have been praying and hoping to get this house refinanced, with no results. I e mailed Cross Country Mortgage the (Lord) answered my pray. I received a phone call from your company and things took off from there. I am one very happy camper. Thank you so much
Everything was so fast and easy
Everything was so fast and easy. Everyone was very nice and efficient.
amazing and speedy!
We have had the most pleasant experience working with a Patrick from Cross Country Mortgage. If you’re looking for a new home loan or refinance he is your go to guy!
speaking with Brian was an absolute pleasure!
speaking with Brian bowling Was truly one of the best phone conversations I’ve ever had dealing with a company, heck better than most family! He’s intelligent/seasoned, prompt, professional & took time with me to explain loan options throughly when no one else did (and believe me I spoke to a LOT of people). If your company would/could match my rate I would have used your company hands down. Out the door it was a significant savings for me to move my business elsewhere I can honestly say I’m sad not to be working with Brian. My career exposes me to a lot of clients and prospects, I have since highly recommended him/cross country for a loan and/or refinance. I will keep your company in mind for future home purchases. Seriously, keep Brian. Good people are hard to find, you can’t teach someone people skills like he has. Give that man a raise! But don’t take him off loans for my own selfish reasons.
Regards,
Tobi
Frequently Asked Questions
What is CrossCountry Mortgage's NMLS number?
CrossCountry Mortgage operates under NMLS #3029. You can verify its license on the NMLS Consumer Access database at nmlsconsumeraccess.org.
How is CrossCountry Mortgage rated by customers?
CrossCountry Mortgage has an average rating of 5 out of 5 based on 23174 reviews aggregated from Average Available Sources.
Where can I read reviews of CrossCountry Mortgage?
Verified consumer ratings and reviews of CrossCountry Mortgage are published on this FreeRateUpdate.com lender profile page.